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Legal, without the fine-print fog

Terms &
Conditions

The practical rules for visiting our website, requesting a demo, and interacting with GymGrid online.

Updated 14 April 2026 GymGrid Kenya Website terms
Terms & Conditions Privacy Policy

In plain language

The essentials

  • Browsing this site does not create a paid software contract.
  • Use forms honestly and do not disrupt or misuse the website.
  • GymGrid owns its website content, brand, and product materials.
  • Paid services may be covered by separate commercial terms.
Questions? Email our team →
01

Acceptance and scope

These terms apply when you use gymgrid.co.ke, its public landing pages, demo forms, and other publicly available website features. By continuing to use those services, you agree to follow these terms.

These website terms are not the full agreement for a paid GymGrid subscription. Customers may receive an order form, service agreement, support policy, data terms, or other commercial documents that take priority for the paid service.

02

Permitted website use

You may use the site to learn about GymGrid, review our product information, contact our team, and request a demonstration for legitimate business purposes.

You must not

  • submit false, misleading, unlawful, or abusive information;
  • attempt to access restricted systems, accounts, or data;
  • introduce malicious code, overload the site, or interfere with normal operation;
  • scrape, copy, or republish substantial parts of the site without permission; or
  • use the website in a way that infringes another person’s rights or Kenyan law.

We may restrict access where we reasonably believe the site is being misused.

03

Demo requests and communications

When you submit a demo or contact form, you authorise GymGrid to respond using the details you provide. We may contact you by phone, email, or a messaging service such as WhatsApp to answer questions, arrange a demonstration, and discuss onboarding.

A demo, quotation, or sales conversation is informational and does not create a binding customer relationship on its own. A subscription begins only when the relevant commercial agreement or order is accepted.

04

Intellectual property

The GymGrid name, logos, interface previews, website design, text, graphics, product descriptions, and other materials are owned by GymGrid or used under licence. You may view them for personal or internal business evaluation, but you may not sell, modify, reproduce, or present them as your own without written permission.

Any third-party names and trademarks displayed on the site remain the property of their respective owners.

05

Third-party services and links

Our website may link to or rely on third-party hosting, analytics, mapping, communications, payment, or social platforms. Those services are controlled by their providers and may have their own terms and privacy notices.

We do not guarantee the availability, accuracy, or security of an external website simply because it is linked from GymGrid.

06

Availability and information

We work to keep the website useful and current, but public content may occasionally be incomplete, unavailable, or out of date. Product features, pricing, integrations, and availability can change as the service develops.

The site is provided on an “as available” basis. To the extent permitted by law, we do not make implied guarantees about uninterrupted access, error-free operation, or suitability for a particular gym.

07

Liability and changes

To the extent allowed by applicable law, GymGrid is not responsible for indirect, incidental, or consequential loss arising solely from use of the public website or reliance on its general information. Nothing here excludes a responsibility that cannot legally be excluded.

We may revise these terms when our website, services, or legal obligations change. The updated date at the top of this page shows when the latest version took effect. Continued website use after a revision means the updated terms apply.

08

Privacy and contact

Our Privacy Policy explains how we handle information submitted through the website. Questions about these terms can be sent to hello@gymgrid.co.ke or discussed by calling +254 707 741 793.

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